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Mar. 23rd, 2009

I've come to the conclusion that the post office here in Jersey City is incompetent. I get mail for old residents, so I mark "Return to Sender, Addressee moved, Left no forwarding address" and drop it at the post office. The mail gets redelivered. Then I get mail for some random name with our house number on a non-existent "Fermont Ave" in our ZIP code. I put "Return to Sender, Addressee Unknown" on the envelope and drop it back at the post office. Yup... it's redelivered. Just this morning I put an envelope back in the mail that had a potentially correct address (the street exists in our zip code, the address just shared our house number), and I'm convinced that I'm going to get the envelope delivered back to me in the next two days.

However, when I carry things to another ZIP code and drop them from there, I never see them again. I can only hope that the post office there is dealing with them properly. But I shouldn't have to carry misdelivered mail into another ZIP code to ensure it's handled properly. As far as the public is concerned, one should be able to drop a piece of mail in ANY dropbox owned by the USPS, and it should be handled the same way.

I'm not looking for suggestions--I've already covered up the destination address on the latest pieces and I'm dropping them in a mailbox in NYC on my way to work, but... I just want to vent that in order to be a responsible citizen, I have to actively work around my local postal employees being idiots.

Comments

( 5 comments — Leave a comment )
animal_co
Mar. 24th, 2009 04:54 am (UTC)
You may as well say:

I've come to the conclusion that the post office is incompetent.

Your complaint can apply pretty much anywhere.
packy
Mar. 24th, 2009 04:57 am (UTC)
But that's not the case. For the past 20 years, I've gotten excellent service from the USPS in general, and the employees at my local post offices in specific. That's why I'm convinced it's these guys in particular that are incompetent--because I've gotten excellent service from the USPS in the past, and, besides the economy, the only thing that's changed is the post office I'm served by...
animal_co
Mar. 24th, 2009 01:37 pm (UTC)
My experience here in the West has been generally in line with your described Jersey City office. Regional differences? Perhaps. But if I have to send a parcel, I use FedEx or UPS, nine times out of ten.
luna_torquill
Mar. 27th, 2009 06:08 pm (UTC)
I know you're not looking for suggestions, but... is there a printed barcode along the edge of the envelope anywhere?

If there is, the sorter at the USPS office is probably printing the wrong postnet barcode, and then even if you black out the written address the barcode will still get it delivered to your house. Black it out and see what happens.

If not... well, then, I'm stumped as to how they know that an envelope with covered-up destination address is supposed to go anywhere but the return address. :)
packy
Mar. 27th, 2009 06:27 pm (UTC)
Oh, I do black out the postnet barcode when I put it back in. And once I cover up the destination address, the mail doesn't come back to me anymore because they can't see my address. But the official line from the USPS is that I should not strike through the destination address: I'm just supposed to write "Return to sender" on it, and it'll get returned. My experience is that's what happens at every other post office, but around here, if they can see the destination address, they'll deliver the item there, regardless of what else the item is marked with.

I've written more emails of complaint and I've gotten some initial responses. Somehow, I doubt it will improve, but at least I feel better knowing I'm trying to do something about it.
( 5 comments — Leave a comment )